[zcash/zcash] Help users understand «transaction not mined» situations (#1959)

@copernicus-mogley, please update https://z.cash/support/faq.html so that:

1. the sentence right near the title, «For troubleshooting, please see our Github wiki.» is reworded to «For troubleshooting the zcashd client, please see our Github wiki.»
2. the question «[Are my funds safe during the transition?](https://z.cash/support/faq.html#safe-zcash-upgrade)» is updated with the text above (or if it’s easier, it’s also in this [google doc](https://docs.google.com/document/d/1Ducz4iNN3OEC5WwQkQRa1z7wh96AukZKgmjcA0N2SK0/edit?usp=sharing)).
3. add a question «What do I do if my transaction is not being mined?» to the bottom on the first section; specifically, in the «Zcash Ecosystem» section after the » What is the difference between Zcash and Bitcoin?» question. The text is above or in this [google doc](https://docs.google.com/document/d/1Ducz4iNN3OEC5WwQkQRa1z7wh96AukZKgmjcA0N2SK0/edit?usp=sharing).

Let me or @ioptio know if there are any questions!

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